No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
We often get asks what a tour costs. Our trips and private and many of our customers want to customise the experience. Our website often has the costs but you need to contact us for a quote if you want changes and custom options. We will give you a full quote before you do the booking. Please contact us to get the latest information on your desired trip.
Lots of people are confused by what to wear. It’s really simple. Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable. Look at the weather forecast and bring appropriate clothes for the weather and the specific trip. If the trip is a couple of days you might want to bring special outfits for your dinner. If you are hiking make sure you have a rain jacket and a fleece if it’s going to get cold.
We often get asked what should I bring. Well the truth is not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water. If you are on a multi day trip you might want to think about some clothes for dinner. If you are doing a hike or similar activities you might want suitable footwear and a rain jacket just on case.
You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
People ask if they need to make a reservation or can they turn up. All our trips are by booking. We only take small numbers and particularly in these times of Covid we need people to make reservations. This means we can guarantee spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.